Dear Phil,Please accept my apologies for leaving it so long before writing to you, our only excuse is that we have been spending every spare moment sailing and tinkering with our new possession Castor.Although we have already expressed our appreciation to you and the delivery crew Stuart and Peter, I would just like to say a few words in recognition of the professionalism we have experienced at the hands of PYD.Sailing back from Sweden on an off shore passage of some seven hundred miles in March was a first for Chantal and myself, experiencing heavy seas with force 7, 8 winds day after day and the occasional 9 was something Chantal could never in her lifetime have imagined. However, at no time did we feel unsafe or frightened, wet, cold, uncomfortable yes, but never concerned for our safety. I put this down to unreserved confidence in both the crew and the boat.The experience and confidence we have both gained has been priceless and we will remember for ever the maiden voyage of Caster with contentment. We will also never forget the confidence and professionalism of its delivery Skipper and first mate together with the continuing hands on approach we experienced from you personally.Should we ever need the services of a delivery crew again or be asked to recommend one, we would without question rate your service at 100% satisfaction.David & Chantal Clarence Marina, Gosport
We last delivered this client's boat, from the Caribbean, eight years ago. They wrote the other day as follows:”Dear Phil, Hope all is well with you. We have been looking at the most recent pilot and find it would be better for us if you could pick up our boat in Bari instead of Palermo arriving on the Clyde at the same time as before? What would be the extra costs involved and what would be the timing? Sorry to muck you around. PS We spoke to Pantaenius recently to cover the trip and heard from THEM that you were the best in the business. We already knew so!”
Thanks for an excellent delivery of ‘Safina’. I am very pleased with everything and the nice crew. Matt promised to e-mail me e-mail addresses of the crew so that I can send them some pictures – can you remind him of that?My bank has done the transfer of invoice 7157 ( see enclosed receipt). Again many thanks for your service Best regards to you and the crew Peter Hoffman
Adrian and his crew have done an excellent job for us and have my full trust in their competency.Thankyou
Dear Phil,Thanks a lot for your quick and flexible service. ‘Sunny Breeze’ was delivered in good order by your crew and I am sure I would use your help in the future again.Send my thanks and regards to Pete and the crew. The final payment has been transferred today.ThanksBen– Ben VaesEuropean Sales ManagerOyster Marine Ltd
Boat in excellent condition inside and out. Decks particularly good and everything down below stowed.So do please pass our thanks to James and please pay him a £200 bonus for all his efforts.(Our only surprise was to find that they have all but dismantled any evidence of the Americas Cup ,taken away restaurants / chandlery etc!!)So thanks for all your help……(please tell Brian we can now get 7 knots with the new prop and overheating seems much better, probably cured).Good days sailing today with weather to match….pyd note: Having an experienced Mate or Skipper on board for a period of gardiennage can be an inexpensive way of ensuring that your boat is kept safe and that a work schedule is properly carried out and supervised. In this case a yard bill was reduced by €2000 after the pyd skipper queried the hours worked on a particular job.
I really appreciated all your help and advice about moving the boat back to Hamble.I have recommended you to some friends and colleagues and hopefully you will see some additional business.Best regards
Great job, yet again and superb back office support. I can't thank you enough. Please do let Jim know, even though I think he might have an idea that I was a happy bunny when he pulled into Rhodes! Just starting the third charter….thanks to you. Had a few day's stop in Turkey to do some running repairs and splash on some more varnish!!
Excellent job – many thanks.
“Superb job. Well done and thanks.”pyd note: This ex charter boat was delivered BVI-UK. VAT payment was arranged by us en route in the Azores
Philip,Many thanks. David and the crew did a great job getting the boat here even if the first few hours of the journey were a little uncomfortable, Please pass on my thanks.I'll sort out the invoice when we get back at the end of July if that's OK?Look forward to seeing you at Southampton.Kind regardsJohn
Great care was taken to safely complete a delivery complicated by weather delays. Great competence shown in doing repairs under way. An excellent job cheerfully done.Many thankspyd note: We last moved this client’s boat across the Atlantic to Europe in 1999
Yes, I was going to email you to say we got her there OK; I managed to sail the last 20 miles, from Selsey Bill to Haslar! WSW 6 – 7 all the way otherwise. Thanks to you and Peter for all your help; sailing with Peter was a hugely useful experience. I hope all goes well for him on the Atlantic trip.Cheque in post. Best wishes, Anne
Thank you,All looks fine and correct as we discussed.The boat is a dark blue hulled OCEANIS 50 and is currently berthed at the western end on the marina, adjacent to the fish quay.The skipper is hoping to depart on Wednesday.As usual Phil I appreciate the fast and thorough response from pyd,SimonSent from my BlackBerry® wireless device
Dear PhilThank you for providing a Mate to help us with our cruise last month. He was just what we needed, not only extremely competent but someone who fitted in with us, easily and unobtrusively. It was some challenge, because we were sailing with a group who were not quite as wrinkly as us, but must have seemed pretty aged to him. They all liked him and all were seeking his advice. An excellent ambassador for PYD – thank you again.Yours trulyChris
“Dear Phil, I would be grateful if you would pass on our thanks to the Team for delivering 'Cosmology' back to Hamble Point. We were on her at the weekend and she was immaculate. Clearly she had been very well looked after. We much appreciate the care and attention would have no hesitation in engaging PYD's services again in the future.”
I got down to boat yesterday, and have to say that I am very impressed with the work your guys have done in maintaining, fuelling, checking, reporting etc and with the way they left the boat. All as near perfect as the boat's condition permits. Many thanks, please pass my thanks to them, and also for bringing her home.
Dear Phil Just a short note to say thank you. I have just been aboard Galloper. Please pass on my personal thanks to the skipper and crew who have done an excellent job and left the boat extremely clean and tidy, and with a good report, to which I can work with and remedy the minor repairs required.Another excellent job, well done to all.RegardsMatthew YoungSenior BrokerOyster Brokerage Ltd.
This boat has just been delivered from South Wales and the delivery crew were highly impressed with her sailing ability. Note: The photos were taken the day after the delivery crew handed over the boat. A testament to them, Professional Yacht Deliveries.Michael Schmidt & Partner Ltd
Once again, thank you very much.I will recommend you to all my friends.Best regardsKamil Mamatov